Copthorne Hotel & Apartments Queenstown Lakeview, Queenstown

The hotel's rooms were brilliant with great views, clean, warm, and located upstairs, but they were a bit stuffy and had a lingering smell of Asian food which the staff tried to address. The service was fantastic and very helpful, although there was a slight issue with understanding the ski bus procedure. The location was excellent with lovely views across the lake and mountains, providing everything a family would need, but sitting outside was hindered. The dining experience was on the average side, with higher prices for mediocre food. Overall, a clean, warm, and welcoming hotel with helpful staff and a great location.

My stay at the hotel was fantastic! The two-level apartment with 2 queen-sized beds was perfect for our group, and the location was spot-on. The rooms were spacious, clean, and had a great selection of complimentary tea and coffee. The service was top-notch, with friendly and accommodating staff. However, the breakfast was a bit overcooked. Overall, a great value for money.

I had an amazing stay at the hotel! The room was spacious with two bathrooms and a very good kitchen, had everything I needed, and the view was superb. It was clean, very tidy, and offered great value for money. The service was extremely helpful and informative, making my experience even better. The location was excellent, right in the central area of Queenstown, and the free car parking was a bonus. The dining experience was on point, and the facilities were top-notch.

The hotel had some positives like spacious rooms with all necessary amenities, but the presence of wallpaper coming off with mold was concerning. The service was pleasant and helpful overall, despite occasional busyness. The location offered stunning mountain and lake views, yet some areas needed updating. Facilities were decent, catering to basic needs.

My stay at the hotel had its ups and downs. The rooms were quite large with 2 bathrooms and a kitchenette, but unfortunately, they were not lakeview as expected and it was very cold. However, the service was fantastic with lovely and accommodating staff. The location was convenient for most activities, although a bit of a walk to the town center. The dining experience was subpar with poor food quality, but the hotel had some good facilities.