The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Warm
“The room was impressively large, ensuring plenty of space to relax. I loved coming back to a heated room after it had been cleaned each day!” view full review
Undercover Parking Bonus
“The undercover parking was a lifesaver during winter, keeping my vehicle protected from the elements.” view full review
Comfy Beds!
“The beds were incredibly comfortable, making it easy to unwind after a long day. A great night's sleep was guaranteed!” view full review
Great Entertainment Choices
“Even though the TV wasn't a smart one, I was impressed with the variety of channels and movies available for a cozy night in.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Skiing
Hiking
Horseback riding
Cycling
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Jacuzzi
Room features
Free Wi-Fi in rooms
Heating
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
88 Frankton Road,
Queenstown,
New Zealand,
9300,
Otago
Map view
street view
88 Frankton Road,
Queenstown,
New Zealand,
9300,
Otago
City landmarks
Cable Car
Skyline Queenstown
1.8
km
Garden
Queenstown Garden
1.2
km
Zoo
Kiwi and Birdlife Park
1.9
km
Square
Queenstown Mall
1.2
km
Lake Wakatipu
1.4
km
Rees Street
William Gilbert Rees Statue
870 m
Torpedo 7
Southern Lakes Heliski
1.1
km
Gforce Paragliding Skyline
G Force Paragliding
1.8
km
Skyline Gondola and Luge
1.6
km
Church
St Peter's Anglican Church
1.2
km
65 Beach St
Moa Statue
1.4
km
Theme Park
Shotover Canyon Swing
1.4
km
Gallery
ivy box art gallery
670 m
Theme Park
Fear Factory Queenstown
1.5
km
Gallery
Silver Fern Gallery
730 m
Gallery
Artbay Gallery
780 m
Shotover &
AJ Hackett Bungy
1.3
km
Gallery
Queenstown Arts Centre
1.0
km
19 Marine Parade Williams Cottage
Vesta Design
1.2
km
Gallery
Ivan Clarke Gallery
1.3
km
Gallery
Central Art Gallery Queenstown-Julia Milley
1.0
km
35 Camp St
Hetties Rock & Crystal Shop
1.2
km
Department for Courts
1.1
km
Queenstown Hill
1.2
km
Queenstown Chamber Of Commerce
1.2
km
Cemetery
Queenstown Cemetery
1.8
km
Queenstown Lakes District Library
1.3
km
Rees St Marine Parade
Queenstown Underwater Observatory
1.4
km
Casino
SKYCITY Queenstown Casino
1.3
km
Public Building
Queenstown Lakes District Council
1.5
km
Nearby
Gallery
ivy box art gallery
250 m
Church
St Joseph Parish
550 m
Restaurants
Impressions Restaurant at The Copthorne
590 m
27 Frankton Road
The Hillside Brasserie
710 m
Heartland Hotel 27 Stanley Street
Queenstown Resort College
1.0
km
Coronation Street
Halo
1.2
km
1 Earl Street
Elements Restaurant
1.1
km
Novotel Queenstown Lakeside Corner Earl Street and Marine Parade
The Bathhouse Cafe
1.1
km
38 Marine Parade
@Thai - Thai Cuisine
1.2
km
8 Church Street Upstairs
The Exchange
1.1
km
39 Ballarat Street
Pig And Whistle Pub
1.1
km
41 Ballarat Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
helpful staff
stuffy rooms
mediocre dining
7.8/10
Very good
Rooms
8.0
Location
8.4
Service
8.8
Dining
6.6
Guest reviews
7.8/10
based on 5 reviews
7.7
7.7/10 based on 3484 reviews
Bernard
United Kingdom,
April
2024
8.0/10
The hotel's rooms were brilliant with great views, clean, warm, and located upstairs, but they were a bit stuffy and had a lingering smell of Asian food which the staff tried to address. The service was fantastic and very helpful, although there was a slight issue with understanding the ski bus procedure. The location was excellent with lovely views across the lake and mountains, providing everything a family would need, but sitting outside was hindered. The dining experience was on the average side, with higher prices for mediocre food. Overall, a clean, warm, and welcoming hotel with helpful staff and a great location.
Rooms
8.0
The rooms were brilliant with great views and clean, warm, but a bit stuffy and smelled of Asian food. The staff tried to address the smell.
Service
9.0
The service was fantastic and very helpful, but there was a small issue with understanding the ski bus procedure.
Location
9.0
The location was excellent with beautiful views across the lake and mountains, offering everything a family needs, but sitting outside was hindered.
Dining
6.0
The dining experience was average with higher prices for mediocre food.
Facilities
The facilities were good but not exceptional.
clean
stuffy rooms
Glen
United States,
January
2024
8.6/10
My stay at the hotel was fantastic! The two-level apartment with 2 queen-sized beds was perfect for our group, and the location was spot-on. The rooms were spacious, clean, and had a great selection of complimentary tea and coffee. The service was top-notch, with friendly and accommodating staff. However, the breakfast was a bit overcooked. Overall, a great value for money.
Rooms
9.0
The two-level apartment with 2 queen-sized beds was spacious and comfortable.
Service
9.0
The staff was extremely friendly and helpful, looking after all our needs.
Location
8.0
The hotel is in a great location, very close to the city center with easy accessibility.
Dining
8.0
The dining experience was exceptional, with a very decent and enjoyable breakfast.
Facilities
9.0
The hotel has fantastic facilities that catered to all our needs.
C.
United States,
August
2023
9.0/10
I had an amazing stay at the hotel! The room was spacious with two bathrooms and a very good kitchen, had everything I needed, and the view was superb. It was clean, very tidy, and offered great value for money. The service was extremely helpful and informative, making my experience even better. The location was excellent, right in the central area of Queenstown, and the free car parking was a bonus. The dining experience was on point, and the facilities were top-notch.
Rooms
9.0
The room was spacious with two bathrooms and a very good kitchen, had everything I needed, clean, and very tidy. The view was superb.
Service
9.0
The service was extremely helpful and informative.
Location
9.0
The location was excellent, right in the central area of Queenstown. Free car parking was a bonus.
Dining
9.0
The dining experience was on point.
Facilities
9.0
The facilities were modern and luxurious.
Les
United Kingdom,
May
2023
7.2/10
The hotel had some positives like spacious rooms with all necessary amenities, but the presence of wallpaper coming off with mold was concerning. The service was pleasant and helpful overall, despite occasional busyness. The location offered stunning mountain and lake views, yet some areas needed updating. Facilities were decent, catering to basic needs.
Rooms
7.0
The room was very large and spacious, had everything we needed, but the wallpaper coming off with mold was a health concern.
Service
8.0
The service was delightful and very pleasant to deal with, despite some issues with long queues.
Location
8.0
The location had a perfect mountain and lake view, although some areas needed a modern furniture update.
Dining
6.0
Facilities
7.0
Basic facilities were available, catering to most needs.
spacious rooms
wallpaper mold
John
United States,
April
2023
7.2/10
My stay at the hotel had its ups and downs. The rooms were quite large with 2 bathrooms and a kitchenette, but unfortunately, they were not lakeview as expected and it was very cold. However, the service was fantastic with lovely and accommodating staff. The location was convenient for most activities, although a bit of a walk to the town center. The dining experience was subpar with poor food quality, but the hotel had some good facilities.
Rooms
7.0
The rooms were spacious and had 2 bathrooms and a kitchenette, but they were not lakeview as advertised and were very cold.
Service
9.0
The service was excellent with very friendly and accommodating staff.
Location
8.0
The hotel's location was convenient for most activities, but a bit of a walk to the town center.
Dining
5.0
The dining experience was disappointing with poor food quality and no value for money.
Facilities
8.0
The hotel had some good facilities to enjoy during the stay.
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